Fresh Produce Services

We pride ourselves on our excellence of service to customers, which focuses on the following areas:

New business development:

Giving potential new customers the opportunity to visit our premises, offering complete presentations of the products and services we offer, and offering extended services such as cross-supply price analysis, seasonal forecasting and supply partnering where appropriate.

New business set-up:

Ensuring that new units we are to supply have our full contact details, including a dedicated account manager who is available 24/7. Also ensuring new units are fully briefed on ordering procedures, available products and specialist services.

Account Management:

Ensuring regular and consistent contact with all units we supply to maintain communication and address any areas where further assistance may be required. Also sending regular communications such as newsletters, product warnings and produce advice.

Order Taking:

The provision of a 24 hour manned call centre for order taking, with fully trained staff capable of discussing any aspect of our product and service offering.

Delivery:

Ensuring deliveries are properly scheduled in planned routes to allow consistent and reliable delivery times. Also ensuring produce is handled correctly and that appropriate temperatures are maintained throughout the distribution chain.